Granola vs Fathom vs Fireflies: Best AI Meeting Assistant 2026
A. Frans
Published May 17, 2026
Table of Contents
Three AI notetakers keep showing up in every "what do you use" thread on LinkedIn: Granola, Fathom, and Fireflies. They look the same from the marketing page. They aren't.
This is a comparison based on 40+ real meetings across product reviews, sales discovery calls, a couple of legal back-and-forths, and the kind of vendor demos where someone is reading off slides for 45 minutes. Pricing reflects May 2026 plans.
What each one actually does
Granola doesn't join your call as a bot. It listens via your Mac's audio and merges what it hears with notes you type yourself. The summary it produces feels like a smart human read your scrappy bullet points and filled in the gaps. Mac only as of writing.
Fathom is a meeting bot. It joins Zoom, Google Meet, and Microsoft Teams, records, transcribes, and spits out a structured summary plus action items. The free tier is unusually generous, which is why every sales rep I know seems to use it.
Fireflies is also a bot, but built more like a meeting CRM than a notetaker. It captures everything, indexes it across your whole org, lets you search past calls for a phrase, and pipes summaries into Slack, Notion, Salesforce, HubSpot, whatever you wire up. The transcription itself is fine; the integrations are the moat.
Side-by-side
| Granola | Fathom | Fireflies | |
|---|---|---|---|
| How it captures | Mac system audio | Bot joins call | Bot joins call |
| Platforms | macOS only | Mac/Win/iOS, Zoom/Meet/Teams | Web, Zoom/Meet/Teams/Webex |
| Free tier | 25 meetings/mo | Unlimited recording + summary | 800 min transcription/mo |
| Paid start | $18/user/mo | $24/user/mo (Premium) | $18/user/mo (Pro) |
| Live transcript view | No | No | Yes |
| Custom summary templates | Yes (strong) | Limited | Yes |
| Search across calls | Within workspace | Within workspace | Org-wide, very strong |
| CRM/automation push | Manual + Zapier | Native HubSpot/Salesforce/Close | Native to 40+ tools |
| Best for | Solo founders, PMs taking own notes | Sales reps, account managers | Teams that live in Slack/CRM |
How each one feels in a real call
Picture three meetings you might actually run this week. Each tool wins a different one.
A 1:1 with your CEO where you don't want a bot in the call
This is Granola's whole pitch. No "Granola Notetaker has joined the meeting" awkwardness, no chat message from a bot mid-conversation. You scribble three lines during the call. After hang-up, Granola turns your three lines into a clean summary, fills in what you forgot to write down, and matches your bullet points to the actual transcript so nothing gets invented.
Fathom and Fireflies both make the bot visible. In a private 1:1 or a candid leadership chat, that changes the tone. People notice.
Winner: Granola.
A sales discovery call with a prospect
You want a clean summary, action items, BANT (or whatever framework you use), next steps tagged, and the whole thing in your CRM five minutes after the call.
Fathom's free tier covers this for one person and the templated summaries are designed for sales, they pull out budget, timeline, decision criteria, objections. The HubSpot push is one click. If you're a solo rep or a small team, the free plan is genuinely usable, which is rare.
Fireflies is better if you have 5+ reps because the org-wide search means a manager can pull every call where someone mentioned "PostgreSQL" or "integration with Snowflake" and see who said what. Compounding value the more calls you log.
Granola loses here. No bot means it can't transcribe the prospect's side of the call cleanly when you're on Zoom, it's relying on system audio, and the speaker labeling for the other party is rough.
Winner: Fathom for solo reps, Fireflies for teams.
A weekly engineering standup with 8 people on Google Meet
You want a one-paragraph summary, action items by owner, and the whole thing dropped into a Notion page within the hour.
Fireflies pipes straight into Notion with a per-meeting page, tagged with attendees, action items linked to people. Their template editor lets you define the exact format. For repeating meetings, you set it once and never touch it.
Fathom does this but Notion is a bolt-on through Zapier; the native integrations skew sales (Salesforce, HubSpot, Close, Salesloft) more than engineering (Linear, Jira, Notion).
Granola would work if everyone uses Mac and one person is the designated note-taker. Not realistic for an 8-person standup.
Winner: Fireflies.
Where each one breaks
Granola. Mac-only is the obvious one, a Windows or Linux teammate is shut out. The bigger issue: when the other party has bad audio, Granola's summary quality drops fast because it has no separate speaker stream. Bot-based competitors get a cleaner per-attendee audio feed from the meeting platform.
Fathom. The free tier is generous but the limit on coaching features (call scoring, talk ratio, monologue detection) on the free plan means sales managers will hit the paywall fast. Also, Fathom's accuracy on heavy accents is noticeably worse than Fireflies in my testing, your mileage will vary by team.
Fireflies. Powerful but the UI is busy. New users land on the dashboard and have no idea where to start. The integration sprawl is also a maintenance burden, every quarter you'll find one connector silently broken because a third-party API changed. And the "AI Apps" upsell layer (custom GPT-style apps on top of your meetings) feels half-baked compared to the core transcription.
Pricing as of May 2026
| Tier | Granola | Fathom | Fireflies |
|---|---|---|---|
| Free | 25 meetings/mo, full features | Unlimited recording, basic summary | 800 transcription minutes/mo |
| Entry paid | $18/user/mo (Business) | $24/user/mo (Premium) | $18/user/mo (Pro) |
| Team paid | $35/user/mo (Team) | $29/user/mo (Team Edition) | $29/user/mo (Business) |
| Enterprise | Custom | Custom | Custom |
Who should pick which
Pick Granola if you take your own notes and find bot-based tools intrusive. Solo founders, PMs in candid leadership meetings, executive coaches, therapists, anyone where the bot itself would change the conversation.
Pick Fathom if you're a sales rep or small sales team, you want a generous free tier, and your CRM is HubSpot or Salesforce. Also the right pick if you want zero-config. Fathom defaults are sane and you don't have to fiddle.
Pick Fireflies if you're a team of 10+, you want org-wide call search, and you live inside Slack + a CRM. The integration depth pays off the more people use it. Avoid if you're a solo user, you're paying for infrastructure you don't need.
What I actually use
I run Granola for client strategy calls and 1:1s where the bot would feel weird. Fathom for any sales-style call. Fireflies I tested for two weeks and uninstalled, the dashboard fatigue wasn't worth it for a one-person setup, but I'd reach for it again the moment I had a team.
If you can only try one and you don't know what you'll need, start with Fathom's free tier. The setup time is five minutes and you'll know within a week if AI notetaking fits your workflow at all.
FAQ
Does Granola work on Windows? Not as of May 2026. Mac and iOS only. They've been hinting at Windows for a year without shipping it.
Can Fathom join a call I'm not in? Yes, give it calendar access and it'll auto-join meetings on your calendar even if you're not there. Useful for delegating to a manager.
Does Fireflies record video or audio only? Audio + the meeting platform's video, depending on plan. The Pro tier records audio; video recording is on Business and above.
Which one is most accurate for transcription? Fireflies edges out the others on clean audio. Granola is best on messy calls because the human notes anchor the summary. Fathom is in the middle, accurate enough, occasionally swaps speaker names on cross-talk.
Can I use these without my meeting platform knowing? Granola yes (it listens to system audio, no bot joins). Fathom and Fireflies no, they join as a visible participant and attendees see them in the participant list. Some meeting platforms now block undisclosed recording, which is also a legal issue in two-party consent states.
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