Sobot
AI chat, email and voice agents plus ticketing across 15+ messaging and marketplace channels.
About Sobot
Sobot is a customer contact platform with AI agents that answer chat, email and phone, and can take actions such as order lookups instead of only replying. It covers website chat, WhatsApp, Instagram, LINE, WeChat, TikTok and marketplace inboxes like Shopify and Amazon, with a ticketing system and a Copilot for human agents. Customers listed on its site include J&T Express, OPPO and UNIQLO.
Key Features
💰 Pricing
Free trial; pricing by demo/quote.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Paid | Enterprise |
| Rating | — | ⭐ 4.4 | ⭐ 4.6 | ⭐ 4.5 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 40% | 82% | 82% | 81% |
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