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Ravenna

AI service desk inside Slack for internal IT, HR and ops requests.

#399 in Customer Support#850 in Productivity
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Paid🪟 Web🪟 Slack
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About Ravenna

Ravenna turns Slack into an internal help desk. Employees ask for password resets, software access, new hardware or onboarding in Slack, and Ravenna's AI agents answer, route or complete the request through approval workflows. Teams get tickets, SLAs, CSAT tracking and analytics alongside the automation. The platform is SOC 2, HIPAA and GDPR compliant. Ravenna does not publish prices; the vendor lists plans from $50 per agent per month on G2, and the AI agent in Slack needs a paid Slack plan.

Key Features

slack help desk
ticketing
sla tracking
workflow automation
ai agents

💰 Pricing

Paid

Quote-based; vendor-listed from $50/agent/month. Paid Slack plan needed for the in-Slack AI agent.

Frequently Asked Questions

How much does Ravenna cost?
Ravenna is a paid tool. Quote-based; vendor-listed from $50/agent/month. Paid Slack plan needed for the in-Slack AI agent.
What is Ravenna used for?
Ravenna is primarily used for Customer Support, Productivity. AI service desk inside Slack for internal IT, HR and ops requests.
What platforms does Ravenna work on?
Ravenna is available on Web, Slack.
What are the best alternatives to Ravenna?
Top alternatives to Ravenna include ChatGPT, Gemini, Claude. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Ravenna logoRavenna
PricingPaidFreemiumFreemiumFreemium
Rating—⭐ 4.8⭐ 4.5⭐ 4.8
Free Tier❌✅✅✅
Popularity
30%
100%
96%
94%

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Quick Stats

Rating
★★★★★
0.0
ReviewsExternal data
Customer Support#399
Productivity#850
PricingPaid
Popularity
30%

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Last updated: 2026-03-28·Claim this listing
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