Minimal
AI support agents for e-commerce that act on orders, refunds and returns.
About Minimal
Minimal builds AI support agents for e-commerce stores. It plugs into helpdesks like Zendesk, Gorgias, Freshdesk and Intercom and into Shopify, Magento and WooCommerce, so the agent can look up orders, cancel them, issue refunds and create return labels. Teams train it by describing their processes in plain language. Works in 95+ languages. Y Combinator S25.
Key Features
💰 Pricing
From about €489/month for up to 1,000 tickets. No free tier; demo on request.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Paid | Enterprise |
| Rating | — | ⭐ 4.4 | ⭐ 4.6 | ⭐ 4.5 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 25% | 82% | 82% | 81% |
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