Atlas
Support inbox with AI autopilot, reply copilot and session recordings.
About Atlas
Atlas is a customer support platform that puts ticketing, live chat, email and session recordings in one inbox, with an Autopilot that drafts multi-step answers under tone and policy rules and a Copilot that suggests replies to agents. It keeps the knowledge base updated and flags conflicting articles. Integrates with Salesforce, HubSpot, Jira, Linear, Shopify, Slack and Sentry. SOC 2, HIPAA and GDPR compliant.
Key Features
💰 Pricing
Free trial. Basic $39/seat/mo, Standard $79/seat/mo, Pro $119/seat/mo, Enterprise custom.
Ticketing, chat, email, 5k session recordings/mo
SMS/WhatsApp/Slack, API, 50k sessions/mo
CSAT, SLA and routing rules, SSO, 75k sessions/mo
Frequently Asked Questions
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | — | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 30% | 82% | 81% | 80% |
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